Bristows is trusted by leading providers of information technology services and their customers to help them manage the issues that arise when their commercial relationships have stopped working.
We deal with projects which are delayed or when there are disputes about the required scope, quality and standards. Our expertise includes contract management, effective escalation and problem solving. We have deep experience in the issues that often arise in these contracts, such as:
- quality and delay disputes
- scope change
- change management
- development methodologies
- issue escalation and exit
- software copyright and licensing
- data loss
- breach of confidence.
With experts in software licensing, projects and services, our team is known for its ability to get a grip on demanding and technically difficult disputes. We have years of experience handling some of the largest and most complex cases. We support our clients by helping them to identify and manage risks early, to anticipate change and to make the most of their contractual or commercial positions, including through renegotiation or formal legal action.
We also specialise in commercial issues relating to the provision of services and online platforms, such as liability for copyright infringement and the regulatory and jurisdictional points which often arise in the context of claims involving internet companies and websites.
Whilst we are experienced litigators, our starting point is to explore our clients’ commercial options and how to resolve a dispute before it escalates.
We use advanced technology and reporting tools to help our clients to get an early understanding of their position so that they can proactively develop strategies to match their risk appetite and commercial objectives.