In this episode of The Roadmap, our technology experts Vik Khurana and Rob Powell focus on how to approach engaging software as a service (SaaS) suppliers from a customer’s perspective, including – crucially – how to ultimately minimise risk to your business.
This is particularly aimed at those who would like to know:
- What is meant by SaaS?
- How should you as a customer approach SaaS deals?
- What, if anything, is negotiable?
- What are your key risk areas?
- A proportionate approach – contract value vs. business/data value
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