
The core obligations that apply to in-scope service providers under the OSA fall under three, principle headings: (i) obligations relating to illegal harms; (ii) obligations relating to the protection of children; and (iii) obligations that apply to providers of pornography services. The obligations under the first two headings are wide-ranging and broadly cover:
- Carrying out risk assessments
- Implementing measures to safeguard users and, in particular, to protect child users, e.g. in relation to content moderation
- User empowerment, including duties relating to user settings and having an appropriate user complaints process
- Safety measures around the design of a service
- Specific requirements relating to a provider’s terms of service
- Governance and accountability
The obligations on providers of pornography services are much narrower and primarily cover implementing effective age assurance measures to ensure that minors cannot access the service, and related record-keeping duties.
Further details on all of these obligations can be found in our articles. Click on the corresponding tile to read more.