Event Information

Adrian Sim will be presenting a live session providing a summary of IT outsourcing deals and the latest industry trends, including the key issues which arise in today’s deals and how to navigate them.

This 3 hour interactive session will explore:

• What differentiates an outsourcing deal from other (technology) services deals including asset and people transfers
• Key Risks
  • Structuring the deal: procurement and due diligence
  • Transition: the key practical risk area
  • Integration: looking at the entire IT estate
  • Exit: getting it right from the outset
  • Contract management in ‘business as usual’: with a focus on remedies including service levels and credits
  • Managing change: the lifecycle of an outsourcing deal, including technology refresh
  • Risk allocation: liability, indemnity and reflecting key risks into the contract
• Latest Industry Trends
  • Transformation + outsourcing, including the prevalence of digital transformation and agile development models
  • Impact of new technologies on outsourcing: RPA and cloud
  • Multi-vendor environments

For more information and to register, please see the MBL website.