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We advise on complex, strategic global outsourcing projects for some of the most sophisticated users of services across the full range of business processes. We also advise leading suppliers on outsourcing bid support and customer negotiations. Our specialist lawyers are experienced in all the varied elements of outsourcing including procurement strategies, pricing, service level agreements, TUPE, corporate, tax and property issues.

Our experienced team has the capacity, technical understanding and commercial expertise to advise and guide you efficiently through all stages of any outsourcing project. From systems integration and multi-sourcing, to digital transformation and global business services, we regularly work on some of the highest-profile IT and BPO projects in the market.

On the customer side, we work with clients in a wide range of sectors including life sciences, financial services, energy, retail and the public sector. We help them throughout the project lifecycle, from structuring the deal and the procurement process, to contract negotiation, transition and implementation. During the life of the deal, we’re often called upon to advise on contract management issues, while towards the end of the term we regularly assist with re-procurement and exit planning strategies.

We act for several top-tier outsourcing suppliers. We provide bid support, including responses to RFPs, risk analyses on customer contracts, and lead customer negotiations. We quickly get up-to-speed with their risk management approach so we can embed ourselves within the bid team and advise in our clients’ full legal and business context.

We also deal with projects which are delayed or when there are disputes about the required scope, quality and standards. We help clients to identify and manage risks early, to anticipate change and to make the most of their contractual positions, including through renegotiation or formal legal action. We are well versed in helping clients manage outsourcing disputes alongside our expert technology disputes team.

From our London office we often work with our global network of experts to provide a seamless service on international outsourcing projects. We lead global deals on behalf of clients, project managing and integrating specific advice from outsourcing experts in the relevant jurisdictions, ensuring a globally-compliant roll-out in key areas like HR and TUPE, data privacy and sector-specific regulations that apply to outsourcing. On global outsourcing projects, we offer our clients the convenience of ‘one firm’ – one set of instructions, one conflict check and one invoice.

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Experience

We advised a global financial services business on multiple business critical IT and outsourcing deals, many of which were material outsourcing transactions where we achieved favourable positions for our client and its regulators.

Most recently, we advised on the re-baselining and renegotiation of its existing BPO and ITO deals with two top-tier global vendors. We were able to take a pragmatic approach to these renegotiations, retaining the existing functional relationships and what had been working well, while focusing discussions on improving those aspects that could be improved, such as access to improvement, innovation and enhanced levels of service.

Each project involved careful analysis of the regulatory context – both in terms of the financial services regulatory and data privacy regulatory compliance and across the world.

Our client was able to call on us not only for legal advice and negotiation but also to support the life-cycle of these complex deals including counselling on procurement strategies and regulatory compliance procedures and using our in-house tools to enable swift and cost-effective reporting to CIO and board level stakeholders.

We regularly advise our long-standing client, a leading global IT and outsourcing provider, on some of its largest deals and disputes.

In particular, we have helped on multi-year outsourcing programmes for the design, build and running of banking systems, advising on complex IP, IT, data and regulatory issues. Following these deals, our team is regularly called upon to assist with contract management, whether that is the latest change control note or re-aligning the contract following an event or issue.

We have also co-ordinated multi-jurisdictional advice on a £1billion global contact centre outsourcing bid to a large energy company involving cutting-edge robotic process automation technology.

We advised a global B2C automotive parts manufacturer on a transformational business process outsourcing project.

We guided the RFP strategy and contracting process from end to end, drafting and negotiating a robust agreement to govern the global relationship. We also worked with our data protection and employment experts to manage compliance with jurisdiction-specific regulatory and HR requirements. Our lawyers were able to bring to bear their extensive experience in both procuring and delivering BPO projects when stress-testing the pricing models and drafting the service descriptions, refining the commercial model, and ensuring our client benefitted from strong contractual commitments to the efficiencies and service improvements which underpinned the business case.

We helped our client, a leading enterprise software vendor, to undertake their first ever large scale IT outsourcing that saw them conclude a deal with a top-tier supplier to set up offshore development centres in India and Mexico.

We advised our client from start to finish, notably on their deal structuring, service model descriptions and charging mechanisms as well as of course all legal aspects. A key issue was knowledge transfer and knowledge protection as the vendor’s team would be gaining in depth knowledge of our client’s key tools (that it itself licences to its customers). Although the deal was led out of the US, our client still came to us to deliver it because of our deep knowledge of the key ITO vendors and ability to leverage that knowledge to drive a hard but fair bargain swiftly and cost-effectively.

We assisted a government department on a series of linked outsourcing projects related to the transformation and modernisation of key aspects of the UK’s defence technology infrastructure.

Initially, we helped design a regulated public procurement for the agile technology development services required to develop the new systems, then continued to advise on further procurements for the support and hosting of the new system. Our in-depth knowledge of the technology, marketplace and background to this project has proven invaluable to our client, our team proving instrumental in helping to procure these systems and services in an efficient and timely manner and in a way that was compliant with procurement regulations.

Key to our role was our ability to share our expertise in project management, deal structuring and agile software development to enable the client team to manage the process and ensure it really understood the various bidders’ proposals.

Related resources

Technology law podcast
series from Bristows

Key practical takeaways from recent court decisions for the tech sector

Views on matters
shaping technology

What others say

“They have a clear understanding of what our business wants to achieve and that underpins all their advice. They know when to involve the business stakeholders and are able to tailor their approach to that audience and suggest solutions that take key business drivers into account.”
Chambers and Partners 2024

“Bristows has a comprehensive IT practice with powerful resources for major commercial transactions and complex litigation. It advises many of the world’s leading technology companies, and also sophisticated blue-chip buyers of IT services. It is especially adept at providing counsel on the most current and cutting-edge issues in the technology space. Bristows houses experienced advisers on digital advertising and cloud computing matters.”
Chambers and Partners 2024

“Bristows is our go-to firm for any complex or high-value technology work. The team is accessible, responsive and incredibly knowledgeable and a pleasure to work with.”
Legal 500 2024

“Excellent legal skills, combined with a good sector knowledge and a hands-on approach, make Bristows a very useful resource.”
Chambers and Partners 2023

“Commercial awareness is definitely one of Bristows’ strong points. Team members’ prior in-house experience shows. It is great to receive advice that is commercially balanced and easily understood by all functions of our business.”
Chambers and Partners 2023

“Even in the event the requests were a bit outside of telecom regulations, the firm were able to assist with providing an exhaustive response to all enquiries. They always responded within the quoted review time and usually exceeded expectations.”
Chambers and Partners 2023

“All team members have very deep experience in different fields of expertise. They understand what kind of level of response a client needs before wasting money on long reports, which is very much appreciated. On top of this, they provide updates on UK case law that are very helpful.”
Chambers and Partners 2023

“They are excellent, they have really good work and nice people there.”
Chambers and Partners 2023

“Their reputation is well deserved.”
Chambers and Partners 2023

“Their advice is always practical, realistic and adaptable.”
Chambers and Partners 2023

“Bristows have an incredible depth and breadth of experience.”
Chambers and Partners 2023

“Bristows has a comprehensive IT practice with powerful resources for major commercial transactions and complex litigation. It advises many of the world’s leading technology companies, and also sophisticated blue-chip buyers of IT services. It is especially adept at providing counsel on the most current and cutting-edge issues in the technology space.”
Chambers and Partners 2023

“They are technically very strong, giving us great confidence in their advice.”
Chambers and Partners 2023

“The Bristows reputation management team is small but experienced and has the advantage of being able to offer cross-expertise to other Bristows specialist departments such as data protection, copyright and IT generally. In the internet age that is very valuable.”

Legal 500 2023

“The team at Bristows strike the perfect balance between excellent technical legal knowledge and industry insight and experience. They are able to distil often complex legal positions into easy to digest and practical advice. The strategic value they are able to add sets them apart from their competitors.”
Legal 500 2023

“Their understanding of the industry and therefore ability to provide tailored advice is great. They also take a pragmatic view, such that in negotiation with providers they focus on what is important and likely, rather than focusing on theoretical, pedantic legal points that have no” probability of happening in practice.”
Legal 500 2023

“The team at Bristows is second to none in the UK technology law space. They are accessible, responsive, highly knowledgeable and experienced and are a go-to team for any complex, high value or innovative IT deal.”
Legal 500 2023

“The practice has strengths in new and emerging technologies, advising clients on cloud issues, robotics and AI.”
Legal 500 2023

“The team demonstrates wide-ranging expertise across telecoms M&A, SaaS and outsourcing issues, and regulatory matters, and is notably strong in contentious mandates.”
Legal 500 2023

“Bristows LLP has a vast array of clients, including technology and telecoms companies, regulators, and purchasers of IT, such as governmental departments and financial institutions.”
Legal 500 2023

“Exceptional practice, well motivated, and proactive.”
Legal 500 2023

“Great expertise, very approachable.”
Legal 500 2023

“The team at Bristows is second to none in the UK technology law space. They are accessible, responsive, highly knowledgeable and experienced and are our go-to team for any complex, high-value or innovative IT deals.”
Legal 500 2023

“On the non-contentious side, strengths include corporate M&A and venture capital matters, commercial IP work, and strategic and project advice for clients across the technology, media, and telecoms sectors.”
Legal 500 2023

“Contentious work is a core strength for the broad technology sector practice at Bristows LLP, with experience in disputes ranging from major FRAND cases to competition issues to media and data protection compliance work, which the firm handles for an impressive base of high-profile household names and multinational corporates.”
Legal 500 2023

“Not only is Bristows’ advice first rate (technically and commercially), but the teams are a pleasure to work with and they are continually making my life easier as the client. They have a team of amazing professionals and are constantly looking for new ways to provide the best service for their clients – whether it is staffing, billing, information sharing etc.”
Legal 500 2023

“The Bristows team members are not only exceptionally good at a professional level, but, at the same time, very easy to talk to and discuss with. They always have an open ear for the client’s needs and are happy to brainstorm.”
Legal 500 2023

“The team has exceptional knowledge of the life sciences space. It acts for a broad range of industry players and has a deep understanding of market practice.”
Legal 500 2023

“Justified reputation as one of, if not the, leading firms for IP life sciences. Excellent reputation in the UK and beyond – widely respected throughout Europe for coordinating multi-jurisdictional disputes.”
Legal 500 2023

“Bristows LLP is ‘widely respected throughout Europe for coordinating multi-jurisdictional disputes’ and has ‘a justified reputation as one of the leading firms for IP life sciences work’.”
Legal 500 2023

Information Technology & Outsourcing - Band 1

Information Technology and Outsourcing - Band 1

Outsourcing - Band 1

Bristows’ Telecommunications practice is large, highly skilled and growing fast.
Our telecoms team includes PhD level scientists, former regulators and lawyers who spent large periods of time working in-house in the telecoms sector. As such our inter-disciplinary teams bring a deep understanding of the underlying technologies and, crucially, the commercial and regulatory environment within which everyone in the telecoms sector operates.

We work with our clients on the full range of Telecoms projects, including:

Advising significant fixed line, satelite and mobile operators (both MNO and MVNO) in the UK and around the world on their M&A, commercial and regulatory requirements.
Advising on regulatory compliance (including where telecoms regulation intersects with privacy and consumer protection laws) and advising on regulatory investigations and appeals. Our strength in this area is underpinned by our work for the regulators themselves, working on matters as diverse as spectrum clearance and licence awards as well regulatory enforcement and day to day operational matters.
Working on complex infrastructure projects ranging from under-sea cable contracts, network procurement, network builds and the myriad disputes that arise in relation to these projects.
Working with a number of “alt-nets” on network roll outs, M&A, JVs, regulatory disputes and commercial disputes.
Working with network equipment manufacturers on their contracts to supply the equipment that allows networks to operate.
Advising “over the top” providers of communication solutions on everything from establishing themselves in the UK to consumer, privacy, advertising and telecoms regulatory issues in the UK, the EU and beyond.
Undertaking complex, cross-border M&A, merger filings and commercial disputes for telecoms operators, equipment and technology providers and OTT service providers.
Advising on the technologies underpinning the networks that the whole world relies on, including litigating the patents and licensing these essential technologies.
Applying our specialist knowledge of the sector to help our clients on a range of broader legal issues encompassing branding and advertising, consumer protection law and data privacy and security law.
Advising end-users on their contracts with network and OTT providers including complex network services outsourcings and rollouts of new technologies.

View all key contacts

Experience

Advising a market leading independent provider of fibre to the premises (FTTP) networks in the UK.

We have continued to support our client as it builds out its wholesale network and engages with leading ISPs on various corporate, commercial, competition and regulatory matters, including in respect of potential acquisitions and strategic issues before Ofcom. In particular, we assisted our client on the market wide Competition Act complaint against BT Openreach and worked on responses to Ofcom’s consultation on BT Openreach’s ‘Equinox 2’ wholesale pricing offer.

Working with an incumbent fixed line and mobile operator active in multiple markets around the globe on various telecommunications, data protection, and commercial work.

Key projects we have assisted on include:

The merger (and subsequent merger control negotiations) related to our client’s acquisition of a competitor network in a ground breaking 3 to 2 merger.
Updating our client’s General Ts&Cs to ensure best practice with UK and EU consumer protection and privacy laws.
Various cloud and hosting contracts (both inbound, outbound and reseller).
Infrastructure deals including mast sharing agreements, under-sea cable agreements, network swap and network procurement deals.
An MVNO agreement.
International wholesale roaming agreements and global roaming discount agreements, with major mobile network providers around the world (such as Telefonica/O2, France Telecom/Orange, AT&T and H3G).

Acting in SEP FRAND disputes for more than a decade for both SEP holders and implementers at first instance, appeal and the Supreme Court.

We have built on our decades long experience in the interplay of patent and competition law issues relating to standards and our unparalleled strength and depth in scientific as well as legal training to Introduce innovative strategies on anti-suits, jurisdiction, FRAND, damages and design arounds, and assist our clients to leverage UK litigation to achieve global solutions.

We have been routinely instructed by one of the world’s leading international mobile messaging platform operator.

Our client’s technology streamlines the mobile journey for over 1000 customers including some of the world’s biggest brands (and of course millions of mobile users) by providing solutions for verification, authentication, and engagement, as well as monetisation opportunities for operators

Over the past year, we have advised on:

Collaboration agreements with national telecommunication carriers across North and South America, North Africa, Europe and Asia.
Customer service agreements (and amendments to such agreements) with global brands.
Customer-facing template agreements, guiding them through the legal stages of their customers’ journey.
Our client’s rights and obligations under existing contracts with national telecommunication carriers and assisting Tyntec to negotiate more favourable terms due to changing market conditions.

The impact of our advice has resulted in the client having more robust contractual protection in its customer-facing contracts. In a fluid market, the client has also been able to negotiate better terms with large telecommunication carriers, as opposed to having to engage on less favourable (and often “take it or leave it”) terms with major players in the market.

Working with a leading MVNO as it builds out its operations to become a Full MVNO. Our advice includes counselling on telecoms regulatory, data privacy, security, roaming, brand protection and commercial agreements.

Our ability to offer both a “full service” legal team’s advice in combination with deep sector and technical expertise means our client has steadily ramped up the range and complexity of the advice it seeks from us as, in turn, its operations have expanded in scope and risk.

What others say

“They have a clear understanding of what our business wants to achieve and that underpins all their advice. They know when to involve the business stakeholders and are able to tailor their approach to that audience and suggest solutions that take key business drivers into account.”
Chambers and Partners 2024

“Bristows has a comprehensive IT practice with powerful resources for major commercial transactions and complex litigation. It advises many of the world’s leading technology companies, and also sophisticated blue-chip buyers of IT services. It is especially adept at providing counsel on the most current and cutting-edge issues in the technology space. Bristows houses experienced advisers on digital advertising and cloud computing matters.”
Chambers and Partners 2024

“Bristows is our go-to firm for any complex or high-value technology work. The team is accessible, responsive and incredibly knowledgeable and a pleasure to work with.”
Legal 500 2024

“Excellent legal skills, combined with a good sector knowledge and a hands-on approach, make Bristows a very useful resource.”
Chambers and Partners 2023

“Commercial awareness is definitely one of Bristows’ strong points. Team members’ prior in-house experience shows. It is great to receive advice that is commercially balanced and easily understood by all functions of our business.”
Chambers and Partners 2023

“Even in the event the requests were a bit outside of telecom regulations, the firm were able to assist with providing an exhaustive response to all enquiries. They always responded within the quoted review time and usually exceeded expectations.”
Chambers and Partners 2023

“All team members have very deep experience in different fields of expertise. They understand what kind of level of response a client needs before wasting money on long reports, which is very much appreciated. On top of this, they provide updates on UK case law that are very helpful.”
Chambers and Partners 2023

“They are excellent, they have really good work and nice people there.”
Chambers and Partners 2023

“Their reputation is well deserved.”
Chambers and Partners 2023

“Their advice is always practical, realistic and adaptable.”
Chambers and Partners 2023

“Bristows have an incredible depth and breadth of experience.”
Chambers and Partners 2023

“Bristows has a comprehensive IT practice with powerful resources for major commercial transactions and complex litigation. It advises many of the world’s leading technology companies, and also sophisticated blue-chip buyers of IT services. It is especially adept at providing counsel on the most current and cutting-edge issues in the technology space.”
Chambers and Partners 2023

“They are technically very strong, giving us great confidence in their advice.”
Chambers and Partners 2023

“The Bristows reputation management team is small but experienced and has the advantage of being able to offer cross-expertise to other Bristows specialist departments such as data protection, copyright and IT generally. In the internet age that is very valuable.”

Legal 500 2023

“The team at Bristows strike the perfect balance between excellent technical legal knowledge and industry insight and experience. They are able to distil often complex legal positions into easy to digest and practical advice. The strategic value they are able to add sets them apart from their competitors.”
Legal 500 2023

“Their understanding of the industry and therefore ability to provide tailored advice is great. They also take a pragmatic view, such that in negotiation with providers they focus on what is important and likely, rather than focusing on theoretical, pedantic legal points that have no” probability of happening in practice.”
Legal 500 2023

“The team at Bristows is second to none in the UK technology law space. They are accessible, responsive, highly knowledgeable and experienced and are a go-to team for any complex, high value or innovative IT deal.”
Legal 500 2023

“The practice has strengths in new and emerging technologies, advising clients on cloud issues, robotics and AI.”
Legal 500 2023

“The team demonstrates wide-ranging expertise across telecoms M&A, SaaS and outsourcing issues, and regulatory matters, and is notably strong in contentious mandates.”
Legal 500 2023

“Bristows LLP has a vast array of clients, including technology and telecoms companies, regulators, and purchasers of IT, such as governmental departments and financial institutions.”
Legal 500 2023

“Exceptional practice, well motivated, and proactive.”
Legal 500 2023

“Great expertise, very approachable.”
Legal 500 2023

“The team at Bristows is second to none in the UK technology law space. They are accessible, responsive, highly knowledgeable and experienced and are our go-to team for any complex, high-value or innovative IT deals.”
Legal 500 2023

“On the non-contentious side, strengths include corporate M&A and venture capital matters, commercial IP work, and strategic and project advice for clients across the technology, media, and telecoms sectors.”
Legal 500 2023

“Contentious work is a core strength for the broad technology sector practice at Bristows LLP, with experience in disputes ranging from major FRAND cases to competition issues to media and data protection compliance work, which the firm handles for an impressive base of high-profile household names and multinational corporates.”
Legal 500 2023

“Not only is Bristows’ advice first rate (technically and commercially), but the teams are a pleasure to work with and they are continually making my life easier as the client. They have a team of amazing professionals and are constantly looking for new ways to provide the best service for their clients – whether it is staffing, billing, information sharing etc.”
Legal 500 2023

“The Bristows team members are not only exceptionally good at a professional level, but, at the same time, very easy to talk to and discuss with. They always have an open ear for the client’s needs and are happy to brainstorm.”
Legal 500 2023

“The team has exceptional knowledge of the life sciences space. It acts for a broad range of industry players and has a deep understanding of market practice.”
Legal 500 2023

“Justified reputation as one of, if not the, leading firms for IP life sciences. Excellent reputation in the UK and beyond – widely respected throughout Europe for coordinating multi-jurisdictional disputes.”
Legal 500 2023

“Bristows LLP is ‘widely respected throughout Europe for coordinating multi-jurisdictional disputes’ and has ‘a justified reputation as one of the leading firms for IP life sciences work’.”
Legal 500 2023

Telecommunications - Band 4

IT and Telecoms - Tier 1

Technology, Media and Telecoms - Tier 1

Telecommunications - Band 4

IT & Telecoms

Consistently ranked in the top tier of legal directories, we are recognised experts at the forefront of legal developments in the pharma and biotech industry. Bristows is a trusted advisor to the world’s leading pharmaceutical and biotech companies, with one of the most highly-regarded life sciences practices in the world.

Bristows’ market-leading Patent Litigation team enforces and defends patents globally for blockbuster pharmaceutical products belonging to the largest and most successful life sciences companies. We have extensive experience of coordinating cross-border litigation and developing successful litigation strategies in complex cases, supported by regulatory and competition specialists. We also provide launch-critical due diligence and FTO advice on the intellectual property associated with drug products.

Our regulatory team specialises in all aspects of EU and UK regulatory law in the bio-pharmaceutical and medical devices sectors. With extensive knowledge and experience of the industry, the team advises on product life cycle management, regulatory exclusivities, clinical trials and studies, orphan medicinal products, paediatric medicines and parallel trade. We also advise clients on technologies that are changing the sector and experiencing regulatory evolution, such as genomics, companion diagnostics, cell and gene therapies and healthcare apps.

Our transactional lawyers advise on strategically important corporate deals and commercial collaborations for some of the world’s most innovative pharmaceutical and biotech businesses. We are immersed in the life sciences sector at every level. The issues we advise on include anything from high value research and development agreements and strategic collaborations, acquisitions and disposals of assets and facilities, financing transactions, licensing and clinical trials through to manufacturing, supply and distribution arrangements, together with associated competition law issues. Our Commercial IP team has particular expertise in working on cell and gene therapy matters, as well as advising on digital health, AI and data science projects.

Key contacts

What others say

“Bristows is a very good firm, particularly in coordinating multi-jurisdictional litigation. They have a good network of colleagues across Europe.”
Chambers and Partners Europe 2024

“They are really great, client-centric, and very knowledgeable about the industry. The Bristows team comes up with pragmatic solutions, and adds a personal touch to advice. They have a solid team across the board. I do not see them as just there to make a profit. They are efficient and true partners.”
Chambers and Partners Europe 2024

“They are very strong in the life sciences area with deep understanding of the regulations and requirements. They deliver as promised, are friendly to work with and communicate clearly and openly.”
Chambers and Partners 2024

“One of the UK’s leading life sciences practices. Across the firm, there is tremendous strength in depth. Great understanding of the market through acting for a wide range of clients.”
Legal 500 2024

“A ‘truly exceptional’ [Life sciences] practice which assists clients with the full gamut of commercial, regulatory and IP-related issues.”
Legal 500 2024

Life Sciences & Pharmaceutical Sector (International & Cross-Border) - Band 3

Life Sciences (Europe wide) - Band 4

Life Sciences: Transactional - Band 2

Life Sciences: IP/Patent litigation - Band 1

Life Sciences and Healthcare - Tier 1

Life Sciences - Band 1

Life Sciences - Band 4

Life Sciences & Pharmaceutical Sector (International & Cross-border) - Band 2

Best Life Sciences Law Firm - Europe

Life Sciences

Recordings & podcasts

Recordings Podcasts

Our team of artificial intelligence experts often share their knowledge and insights at events which are either hosted by Bristows or other leading voices in the sector.

Recordings:

Generative AI’s here – are you prepared?
24 May 2023

What a time to be (AI)live! (Part one)
25 April 2023

What a time to be (AI)live! (Part two)
25 April 2023

Regulatory trends in AI
25 January 2024

AI and the value in data
24 November 2022

Podcasts:

Data Protection & Generative AI
In the very first episode of Bristows’ data protection podcast, Legitimately Interesting, data protection experts Hannah Crowther, Faye Harrison and Jamie Drucker look at the data protection issues surrounding the adoption of Generative AI.

Generative AI
In these two episodes of The Roadmap, our technology law podcast, we discuss the legal risks associated with generative AI, Large Language Models and Foundation Models as well provide some practical takeaways for those looking to implement these technologies into their own organisations. Followed by an overview of how businesses are starting to deploy generative AI, together with a practical set of tips for any companies considering bringing generative AI into their business.

Go back to Artificial Intelligence page

Podcast: Automated Decision-Making

07.02.2024

Digital Transformation Project Masterclass Series

Join us to learn the latest market positions, how to reduce time-to-contract and achieve robust agreements geared for success with truly practical drafting hints and tips, all from our team of top-ranked experts sharing real-world examples.

We have designed these half-day sessions specifically for Legal and Procurement professionals who work on buy-side digital transformation, IT, outsourcing and commercial projects.

Masterclass Series Overview

Venue: London (in person)

Timings: 2 pm to 5.30 pm followed by networking drinks

View an outline of the upcoming masterclass sessions and the speakers below.

Dealing with Worst Case Scenarios - Thursday 25 April 2024

In this session, we will cover the following topics:

Gaining the edge from drafting with Adrian Sim

How to make boilerplate clauses work for you, including how to build in additional protections or re-balance without alarming suppliers.
A customer-friendly slant to drafting of other “standard” provisions staying within “market”.
Approaches to “compliance with law” provisions, with a focus on the regulated sector and how they work on different types of projects.

Data protection and cybersecurity with Hannah Crowther

Negotiating data protection provision beyond Article 28.
Ensuring your DP indemnities and conduct of claim language properly protect your key assets: clients and staff.
Tying together DP, security, cybersecurity, standards and audits to get the most out of your supplier and your liability provisions.

Dealing with troubled projects with Toby Crick and Freya Ollerearnshaw

When problems arise, how careful management of troubled projects can help preserve your legal position on worst-case scenarios.
What contractual levers to include and how to exercise them to get the project back on track or mitigate risk.
Best practice with change notes and settlement agreements.

Drafting with disputes in mind with Angela Fouracre, Anna Cook and Wes Walker

Drafting escalation procedures to avoid common pitfalls.
Which form of dispute resolution is going to work best for your business - from arbitration to expert determination.
Dealing with disputes on global deals or with foreign suppliers.

Masterclass Series Overview

Venue: London (in person)

Timings: 2 pm to 5.30 pm followed by networking drinks

View an outline of the upcoming masterclass sessions and the speakers below.

Dealing with Worst Case Scenarios - Thursday 25 April 2024

In this session, we will cover the following topics:

Gaining the edge from drafting with Adrian Sim

How to make boilerplate clauses work for you, including how to build in additional protections or re-balance without alarming suppliers.
A customer-friendly slant to drafting of other “standard” provisions staying within “market”.
Approaches to “compliance with law” provisions, with a focus on the regulated sector and how they work on different types of projects.

Data protection and cybersecurity with Hannah Crowther

Negotiating data protection provision beyond Article 28.
Ensuring your DP indemnities and conduct of claim language properly protect your key assets: clients and staff.
Tying together DP, security, cybersecurity, standards and audits to get the most out of your supplier and your liability provisions.

Dealing with troubled projects with Toby Crick and Freya Ollerearnshaw

When problems arise, how careful management of troubled projects can help preserve your legal position on worst-case scenarios.
What contractual levers to include and how to exercise them to get the project back on track or mitigate risk.
Best practice with change notes and settlement agreements.

Drafting with disputes in mind with Angela Fouracre, Anna Cook and Wes Walker

Drafting escalation procedures to avoid common pitfalls.
Which form of dispute resolution is going to work best for your business - from arbitration to expert determination.
Dealing with disputes on global deals or with foreign suppliers.

Publish To: Main site

VIEW:

Outsourcing

Toby Crick

Vik Khurana

Chris Holder

Adrian Sim

Experience

Related resources

What others say

Recent rankings and awards

Information Technology & Outsourcing - Band 1

Information Technology and Outsourcing - Band 1

Outsourcing - Band 1

Inquisitive Minds

Telecommunications

Toby Crick

Anna Cook

Stephen Smith

Experience

What others say

Recent rankings and awards

Telecommunications - Band 4

IT and Telecoms - Tier 1

Technology, Media and Telecoms - Tier 1

Telecommunications - Band 4

IT & Telecoms

Inquisitive Minds

Pharma & Biotech

Key contacts

Liz Cohen

Richard Dickinson

Inquisitive Minds

What others say

Recent rankings and awards

Life Sciences & Pharmaceutical Sector (International & Cross-Border) - Band 3

Life Sciences (Europe wide) - Band 4

Life Sciences: Transactional - Band 2

Life Sciences: IP/Patent litigation - Band 1

Life Sciences and Healthcare - Tier 1

Life Sciences - Band 1

Life Sciences - Band 4

Life Sciences - Band 4

Life Sciences & Pharmaceutical Sector (International & Cross-border) - Band 2

Best Life Sciences Law Firm - Europe

Life Sciences

Our team of artificial intelligence experts often share their knowledge and insights at events which are either hosted by Bristows or other leading voices in the sector.

Podcast: Automated Decision-Making

Podcast: EDPB guidance on ePrivacy

Masterclass Series Overview

Venue: London (in person)

Timings: 2 pm to 5.30 pm followed by networking drinks

Dealing with Worst Case Scenarios - Thursday 25 April 2024

Gaining the edge from drafting with Adrian Sim

Data protection and cybersecurity with Hannah Crowther

Dealing with troubled projects with Toby Crick and Freya Ollerearnshaw

Drafting with disputes in mind with Angela Fouracre, Anna Cook and Wes Walker

Related content

Podcast: Children’s Data

Masterclass Series Overview

Venue: London (in person)

Timings: 2 pm to 5.30 pm followed by networking drinks

Dealing with Worst Case Scenarios - Thursday 25 April 2024

Gaining the edge from drafting with Adrian Sim

Data protection and cybersecurity with Hannah Crowther

Dealing with troubled projects with Toby Crick and Freya Ollerearnshaw

Drafting with disputes in mind with Angela Fouracre, Anna Cook and Wes Walker

Related content