The team is responsible for managing the ‘front of house’ service at Bristows. This includes reception and kitchen.

Key responsibilities:

• Greet guests on arrival
• Liaise with 100VE daily regarding visitors
• Liaise with IT and General Office to ensure meeting rooms are set up correctly
• Book taxis for clients
• Assist staff with room bookings where required
• Supply meeting rooms with refreshments and lunches as booked via meeting room booking system and ad hoc requests as required
• Ensure meeting rooms are cleaned and tidy on each room change
• Ensuring all catering items are immaculately clean and ready for service
• Ensure the client kitchen is kept clean and tidy maintaining the highest standards of hygiene and orderliness
• Clean all coffee machines daily in accordance with the manufacturer’s instructions
• Ensure the firm’s kitchen points are supplied with sufficient stocks of tea, coffee, milk, fruit and biscuits daily
• Support the team during lunch hours/holiday/sick absence
• To undertake any other duties, as may be reasonably requested
• Ordering the necessary soft drinks/wine/biscuits/cleaning items and general supplies to ensure stock levels are maintained and recorded
• Working closely with the other team members to ensure there is a reasonable level of cover at all times, and providing cover/support during periods of absence where required
• Support firm initiatives and events as required

Skills & experience

• Must demonstrate competency in English (GCSE grade C or above)
• Competent and confident in the use and application of Information and Communications technology
• This should include MS office applications (especially Outlook and Word), email, and the internet
• Commercial focus and awareness with an emphasis on delivering high quality work, with excellent attention to detail
• Good communication skills
• Able to work well under pressure and manage own time, juggling multiple tasks and prioritising effectively
• Drive and energy – demonstrates a proactive and positive approach
• Strong client and service delivery focus
• Able to work well and contribute fully within a small busy team

To view the full specification, and apply, please visit our careers portal.